Exploración de la influencia del empoderamiento psicológico en el compromiso laboral entre los empleados que trabajan en organizaciones basadas en el conocimiento: un análisis intermedio del silencio del empleado.
Resumen
El estudio examina el efecto del empoderamiento psicológico en el compromiso laboral con la intervención del silencio de los empleados entre los profesores y doctores de las universidades y hospitales del sector público en Sindh. Las influencias relacionales e intermedias se han probado utilizando procedimientos de mediación establecidos por (Baron y Kenny, 1986). Los resultados sugieren que el empoderamiento psicológico tiene una relación positiva y significativa con el compromiso laboral. Los resultados establecen que el silencio de los empleados media por completo la relación entre el empoderamiento psicológico y el compromiso laboral. La gerencia puede usar los hallazgos para mejorar el empoderamiento psicológico y reducir el silencio de los empleados, y hacerlos más comprometidos en universidades y hospitales específicamente y en otras organizaciones del sector público en general.
Citas
Akharaiyi, F. C., & Dina, A. O. (2018). Antimicrobial activities, antioxidant and phytochemical analysis of methanol and aqueous leaf extract of Phyllathus Muellerianus (KUNTZ) Exell. International Journal of Pharmacy Research & Technology, 8 (1), 29-38.
Alizadeh, F., & Lahiji, M. (2018). Suitable Delivery System in Small E-Commerce Companies. Journal of Humanities Insights, 02(04), 167-71.
Amenumey, E. k., & Lockwood, A. (2008). Psychological climate and psychological empowerment: an exploration in a luxury UK hotel group. Tourism and Hospitality Research, 8(4), 265–281. doi:org/10.1057/thr.2008.34.
Anuradha, I., & Opatha, H. H. (2017). Identified Research Gaps in Employee Engagement. International Business Research, 10(2), 63-73. doi: 10.5539/ibr.v10n2p63.
Avan, A., Zorlu, O., & Baytok, A. (2016). The Effect of Psychological Empowerment on Organizational Silence in Hotels. Journal of Business Research Turk, 8(4), 277-295. doi:10.20491/isarder.2016.219.
Bakhshandeh, M., Sedrposhan, N., & Zarei, H. (2015). The Effectiveness of Cognitive- Behavioral Group Counseling to Reduce Anxiety, Marriage; Single People have to be Married in Esfahan City (2013-2014). UCT Journal of Social Sciences and Humanities Research, 3(1), 10-13.
Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182. doi: org/10.1037/0022-3514.51.6.1173.
Bastug, G., Pala, A., Yilmaz, T., Duyan, M., & Gunel, I. (2016). Organizational Silence in Sports Employees. Journal of Education and Learning, 5(4), 126-132. doi:org/10.5539/jel.v5n4p126.
Chandani, A., & Mehta, M. (2016). Employee Engagement: A Review Paper on Factors Affecting Employee Engagement. Indian Journal of Science and Technology, 9(15), 1-7. doi:10.17485/ijst/2016/v9i15/92145.
Chiang, C. F., & Hsieh, T. S. (2012). The Impacts of Perceived Organizational Support and Psychological Empowerment on Job Performance: The Mediating Effects of Organizational Citizenship Behavior. International Journal of Hospitality Management, 31(1), 180-190. doi:org/10.1016/j.ijhm.2011.04.011.
Chughtai, A. A., & Buckley, F. (2011). Work engagement: antecedents, the mediating role of learning goal orientation and job performance. Career Development International, 16(7), 684- 705. doi:org/10.1108/13620431111187290.
Conger, J. A., & Kanungo, R. N. (1988). The Empowerment Process: Integrating Theory and Practice. Academy of Management Review, 13(3), 471–482. doi:10.2307/258093.
Emerson, R. M. (1976). Social Exchange Theory. Annual Review of Sociology, 2, 335-362. doi:org/10.1146/annurev.so.02.080176.002003.
Goodale, , J. C., Koerner, M., & Roney, J. (1997). Analyzing the impact of service provider empowerment on perceptions of service quality inside an organization. Journal of Quality Management, 2(2), 191-215. doi:org/10.1016/S1084-8568(97)90003-1.
Hadiyati, E. (2006). Service Quality and Performance of Public Sector: Study on Immigration Office in Indonesia. International Journal of Marketing Studies, 6(6), 104-117. doi:10.5539/ijms.v6n6p104.
Haghshenas, S., Iravani, M. R., & Nasrabadi, H. A. B. (2015). Study Of Effective Factors On Job Satisfaction Of Omid Hospital Staff In Isfahan City. UCT Journal of Management and Accounting Studies, 3(1), 15-17.
Hashish, E. A., All, v. H., & Mousa, A. A. (2018). Nurses’ perception of psychological empowerment and its relationship to work engagement and job insecurity. Journal of Nursing Education and Practice, 8(9), 36-44. doi:10.5430/jnep.v8n9p36.
Hirschman, A. O. (1970). Exit, voice, and loyalty: Responses to decline in firms. Cambridge: Harvard University Press.
Jinadu, O., Oluwafemi, S., Soyinka, M., & Akanfe, K. (2017). Effects of International Financial Reporting Standards (IFRS) on Financial Statements Comparability of Companies. Journal of Humanities Insights, 01(01), 12-6.
Jordan, G., Miglic, G., Todorovic, I., & Maric, M. (2017). Psychological Empowerment, Job Satisfaction and Organizational Commitment Among Lecturers in Higher Education: Comparison of Six CEE Countries. Organizacija, 50(1), 17-32. doi: 10.1515/orga-2017-0004.
Jose, G., & Mampilly, S. R. (2014). Psychological Empowerment as a Predictor of Employee Engagement: An Empirical Attestation. Global Business Review, 15(1), 93-104. doi:10.1177/0972150913515589.
Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724. doi:org/10.2307/256287.
Kodekova, G., Mukatayeva, K., Korvyakov, V., & Auyezova, Z. (2018). Model of developing professional thinking in modern education conditions. Opción, 34(85-2), 458-478.
Lishchinsky, O. S., & Tsemach, S. (2014). Psychological empowerment as a mediator between teachers ’perceptions of authentic leadership and their withwithdrawal and citizenship behaviors. Educational Administration Quarterly, 50(4), 675-712. doi:org/10.1177/0013161X13513898.
Marques, B. P., Villate, J. E., & Carvalho, C. V. (2018). Student Activity Analytics in an e- Learning Platfom: Anticipating Potential Failing Students. Journal of Information Systems Engineering & Management, 3(2), 12.
Mauno, S., Kinnunen, U., & Ruokolainen, M. (2007). Job demands and resources as antecedents of work engagement: A longitudinal study. Journal of Vocational Behavior, 70(1), 149-171. doi:doi.org/10.1016/j.jvb.2006.09.002.
May, D. R., Gilson, R. L., & Harter, L. M. (2004). The psychological conditions of meaningfulness,safety and availability and the engagement of the human spirit at work. Journal of Occupational and Organizational Psychology, 77, 11-37. doi:org/10.1348/096317904322915892.
Nafei, W. A. (2016). Organizational Silence: A Barrier to Job Engagement in Successful Organizations. International Business Research, 9(4), 100-117. doi:10.5539/ibr.v9n4p100.
Nassar, M. A. (2018). Psychological empowerment and organisational change among hotel employees in Egypt. Research in Hospitality Management, 7(2), 91-98. doi:10.1080/22243534.2017.1444716.
Nawrin, R. (2016). Impact of Psychological Empowerment on Employees’ Work and Organization Engagement: A Study in the Manufacturing Sectors, Bangladesh. Mediterranean Journal of Social Sciences, 7(5), 389-395. doi:10.5901/mjss.2016.v7n5p389.
Nunnally, J. C. (1978). Psychometric theory (2nd ed.). New York: McGraw-Hill.
Pinder, C., & Harlos, H. (2001). Employee Silence: Quiescence and Acquiescence As Response to Perceived Injustice. Research in Personnel and Human Research Management, 20, 331-369. doi:org/10.1016/S0742-7301(01)20007-3.
Podsakoff, P., McKenzie, S., Paine, J., & Bachrach , D. (2000). Organizational Citizenship Behaviours: A Critical Review of the Theoretical and Empirical LiJournal Managementteratuer and Suggestions for the Future Research. Journal Management, 26, 513-563. doi:org/10.1177/014920630002600307.
Pollak, A., Pniak, M. C., Rudnicka, P., & Paliga, M. (2017). Work Engagement – A Systematic Review of Polish Research. Polish Psychological Bulletin, 48(2), 175–187. doi:10.1515/ppb-2017-0021.
Quiñones, M., Broeck, A. V., & Witte, H. D. (2013). Do job resources affect work engagement via psychological empowerment? A mediation analysis. Journal of Work and Organizational Psychology, 29(3), 127-134. doi:org/10.5093/tr2013a18.
V. Sakthive, Mr. P.V. Kesaven, J. Martin William, S.K. Madan Kumar (2019). Integrated platform and response system for healthcare using Alexa. International Journal of Communication and Computer Technologies, 7 (1), 14-22.
Saunders , M., Lewis, P., & Thornhill, A. (2009). Research methods for business students (5th ed.). Harlow: Pearson Education.
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: a multi‐sample study. Journal of Organizational Behavior, 25, 293-315. doi:10.1002/job.248
Schaufeli, W. B., Salanova, M., Romá, V. G., & Bakker, A. (2002). The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach. Journal of Happiness Studies, 3(1), 71-92. doi: 10.1023/A:1015630930326..
Shapira-Lishchinsky, & Tsemach, S. (2014). Psychological empowerment as a mediator between teachers’ perceptions of authentic leadership and their with ithdrawal and citizenship behaviors. Educational Administration Quarterly, 50(4), 675–712. doi:org/10.1177/0013161X13513898.
Sobel, M. E. (1982). Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models. Sociological Methodology, 13, 290-312.doi:org/10.2307/270723.
Spreitzer, G. M. (1995). Psychological Empowerment in the Workplace: Dimensions, Measurement, and Validation. Academy of Management Journal, 38(5), 1442-1465. doi:org/10.5465/256865.
Taylor, J. (2013). Goal setting in the Australian public service: Effects on psychological empowerment and organizational citizenship behavior. Public Administration Review, 73(3), 453–464. do:.org/10.1111/puar.12040.
Van Dyne, L., Ang, S., & Botero, I. C. (2003). Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs. Journal of Management Studies, 40(6), 1359-1392. doi:org/10.1111/1467-6486.00384.
Zikai, T. (2018). An Overview of Economical Corruption in USA and Analysis of its Future. Journal of Humanities Insights, 02(01), 43-50.
