Análisis del impacto del acoso laboral vertical en la eficacia institucional educativa.

  • Miguel Ángel Medina-Romero Universidad Michoacana de San Nicolás de Hidalgo
Palabras clave: acoso laboral vertical, eficacia institucional, productividad laboral, calidad educativa, clima organizacional

Resumen

El acoso laboral vertical representa un fenómeno creciente en instituciones educativas que amenaza el bienestar individual y organizacional. Este estudio determina su impacto en la eficacia institucional mediante una revisión sistemática de investigaciones publicadas entre 2012 y 2022, siguiendo las directrices del Preferred Reporting Items for Systematic Reviews and Meta-Analyses. Los hallazgos revelan que este tipo de acoso reduce la productividad laboral hasta en un 60%, deteriora la calidad educativa al disminuir el compromiso docente y la innovación pedagógica, y degrada el clima organizacional generando desconfianza y fragmentación profesional. Se evidencia que este acoso constituye una amenaza sistémica para la eficacia institucional educativa, y se sugiere implementar estrategias preventivas y de intervención temprana que promuevan entornos educativos saludables.

Citas

Bhui, K., Dinos, S., Galant-Miecznikowska, M., de Jongh, B., & Stansfeld, S. (2016). Perceptions of work stress causes and effective interventions in employees working in public, private and non-governmental organisations: A qualitative study. BJPsych Bulletin, 40(6), 318-325. https://doi.org/10.1192/pb.bp.115.050823

Blase, J., & Blase, J. (2014). Principal mistreatment of teachers: Teachers' perspectives on emotional abuse. Journal of Educational Administration, 52(2), 255-278. https://doi.org/10.1108/JEA-12-2012-0140

Branch, S., Ramsay, S., & Barker, M. (2013). Workplace bullying, mobbing and general harassment: A review. International Journal of Management Reviews, 15(3), 280-299. https://doi.org/10.1111/j.1468-2370.2012.00339.x

Celep, C., & Konakli, T. (2013). Mobbing experiences of instructors: Causes, results, and solution suggestions. Educational Sciences: Theory and Practice, 13(1), 193-199. https://doi.org/10.12738/estp.2013.1.1302

Çelik, S., & Peker, S. (2018). Mobbing perceptions of high school teachers. Journal of Education and Training Studies, 6(2), 151-160. https://doi.org/10.11114/jets.v6i2.2958

Conway, P. M., Hogh, A., Balducci, C., & Ebbesen, D. K. (2018). Workplace bullying and mental health: A meta-analysis on cross-sectional and longitudinal data. Work & Stress, 32(1), 49-67. https://doi.org/10.1080/02678373.2017.1395835

Cosano, F., Hombrados, I., & Castilla, R. (2019). Un estudio exploratorio sobre el acoso psicológico en el trabajo docente universitario. Revista de Psicología Social, 34(2), 364-383. https://doi.org/10.1080/02134748.2019.1576324

De Vos, J., & Kirsten, G. J. C. (2015). The nature of workplace bullying experienced by teachers and the biopsychosocial health effects. South African Journal of Education, 35(3), 1-9. https://doi.org/10.15700/saje.v35n3a1138

De Wet, C. (2014). Educators' understanding of workplace bullying. South African Journal of Education, 34(1), 1-16. https://doi.org/10.15700/201412120954

DelliFraine, J. L., & Salyers, M. P. (2013). What do we know about organizational behavior and conflict in healthcare? Journal of Healthcare Management, 58(1), 7-10. https://doi.org/10.1097/00115514-201301000-00003

Dentith, A. M., Wright, R. R., & Coryell, J. (2015). Those mean girls and their friends: Bullying and mob rule in the academy. Adult Learning, 26(1), 28-34. https://doi.org/10.1177/1045159514558409

Einarsen, S., Hoel, H., Zapf, D., & Cooper, C. L. (2020). Bullying and harassment in the workplace: Theory, research and practice (3rd ed.). CRC Press.

Einarsen, S., Skogstad, A., Rørvik, E., Lande, Å. B., & Nielsen, M. B. (2016). Climate for conflict management, exposure to workplace bullying and work engagement: A moderated mediation analysis. The International Journal of Human Resource Management, 27(1), 146-162. https://doi.org/10.1080/09585192.2015.1043136

Escartín, J., Zapf, D., Arrieta, C., & Rodríguez-Carballeira, Á. (2011). Workers' perception of workplace bullying: A cross-cultural study. European Journal of Work and Organizational Psychology, 20(2), 178-205. https://doi.org/10.1080/13594320903395652

Espelage, D., Anderman, E. M., Brown, V. E., Jones, A., Lane, K. L., McMahon, S. D., Reddy, L. A., & Reynolds, C. R. (2013). Understanding and preventing violence directed against teachers. American Psychologist, 68(2), 75-87. https://doi.org/10.1037/a0031307

Fahie, D. (2014). Doing sensitive research sensitively: Ethical and methodological issues in researching workplace bullying. International Journal of Qualitative Methods, 13(1), 19-36. https://doi.org/10.1177/160940691401300108

Fahie, D., & Devine, D. (2014). The impact of workplace bullying on primary school teachers and principals. Scandinavian Journal of Educational Research, 58(2), 235-252. https://doi.org/10.1080/00313831.2012.725099

Giorgi, G., Leon-Perez, J. M., & Arenas, A. (2015). Are bullying behaviors tolerated in some cultures? Evidence for a curvilinear relationship between workplace bullying and job satisfaction among Italian workers. Journal of Business Ethics, 131(1), 227-237. https://doi.org/10.1007/s10551-014-2266-9

Hollis, L. P. (2015). Bully university? The cost of workplace bullying and employee disengagement in American higher education. SAGE Open, 5(2), 1-11. https://doi.org/10.1177/2158244015589997

Hollis, L. P. (2017). Workplace bullying in the academic environment: A management perspective. Academic Leader, 33(1), 1-8.

Hong, Q. N., Pluye, P., Fàbregues, S., Bartlett, G., Boardman, F., Cargo, M., Dagenais, P., Gagnon, M. P., Griffiths, F., Nicolau, B., O'Cathain, A., Rousseau, M. C., & Vedel, I. (2018). Mixed Methods Appraisal Tool (MMAT), version 2018. Registration of Copyright (#1148552), Canadian Intellectual Property Office, Industry Canada. https://doi.org/10.3233/EFI-1802

Matsela, M. A., & Kirsten, G. J. C. (2014). Teachers' experiences and impact of workplace bullying on their health in Lesotho. Psychology in the Schools, 51(2), 196-210. https://doi.org/10.1002/pits.21747

Meriläinen, M., Sinkkonen, H. M., Puhakka, H., & Käyhkö, K. (2016). Bullying and school work difficulties among primary school pupils. Journal of School Violence, 15(2), 141-158. https://doi.org/10.1080/15388220.2014.928640

Misawa, M. (2015). Cuts and bruises caused by arrows, sticks, and stones in academia: Theorizing three types of racist and homophobic bullying in adult and higher education. Adult Learning, 26(1), 6-13. https://doi.org/10.1177/1045159514558413

Nielsen, M. B., Indregard, A. M. R., & Øverland, S. (2016). Workplace bullying and sickness absence: A systematic review and meta-analysis of the research literature. Scandinavian Journal of Work, Environment & Health, 42(5), 359-370. https://doi.org/10.5271/sjweh.3579

Notelaers, G., Van der Heijden, B., Hoel, H., & Einarsen, S. (2019). Measuring bullying at work with the short-negative acts questionnaire: Identification of targets and criterion validity. Work & Stress, 33(1), 58-75. https://doi.org/10.1080/02678373.2018.1457736

Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., ... Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ, 372, n71. https://doi.org/10.1136/bmj.n71

Park, J. H., & Ono, M. (2017). Effects of workplace bullying on work engagement and health: The mediating role of job insecurity. The International Journal of Human Resource Management, 28(22), 3202-3225. https://doi.org/10.1080/09585192.2016.1155164

Pheko, M. M. (2018). Autoethnography and cognitive adaptation: Two powerful buffers against the negative consequences of workplace bullying and academic mobbing. International Journal of Qualitative Studies on Health and Well-being, 13(1), 1459134. https://doi.org/10.1080/17482631.2018.1459134

Piotrowski, C., & King, C. (2016). The enigma of adult bullying in higher education: A research-based conceptual framework. Education, 136(3), 299-306.

Rodríguez-Muñoz, A., Moreno-Jiménez, B., Baillien, E., Sanz-Vergel, A. I., & Moreno-López, Y. (2012). Agotamiento y satisfacción laboral en el personal docente: el papel del acoso psicológico. Revista de Psicología del Trabajo y de las Organizaciones, 28(2), 107-118. https://doi.org/10.5093/tr2012a9

Skaalvik, E. M., & Skaalvik, S. (2017). Still motivated to teach? A study of school context variables, stress and job satisfaction among teachers in senior high school. Social Psychology of Education, 20(1), 15-37. https://doi.org/10.1007/s11218-016-9363-9

Tambur, M., & Vadi, M. (2012). Workplace bullying and organizational culture in a post-transitional country. International Journal of Manpower, 33(7), 754-768. https://doi.org/10.1108/01437721211268302

Van der Werf, C. (2014). The Effects of Bullying on Academic Achievement. Desarrollo y Sociedad, (74), 275-308. https://doi.org/10.13043/DYS.74.6

Zabrodska, K., & Kveton, P. (2013). Prevalence and forms of workplace bullying among academic staff in Czech higher education institutions. Employee Responsibilities and Rights Journal, 25(2), 89-108. https://doi.org/10.1007/s10672-012-9210-x

Publicado
2025-09-01