Good administrative management practices in service companies in the city of Ibarra.

Abstract

This research aimed to determine business management practices in the hosting and food service organizations in the city of Ibarra during the period February - August 2018. The sample consisted of 37 hotels and 40 restaurants that met the inclusion criteria, from a universe of 382 restaurants to which a group of investigative instruments were applied. It is concluded that good management practices result in non-tangible assets that contribute to the generation of economic returns and the recognition of customers towards companies.