Modeling and automation of business processes of a small business on the example of a restaurant.

Abstract

The article considers the process approach in description and modeling of business processes and the application of standards in the description of business processes. The paper shows the practical application of the process approach and business process modeling on the example of a small business object - a restaurant. The article presents the restaurant’s activity model, shows the task decomposition, the restaurant activity data flows, the implementation of the mobile application and the stages of implementing a mobile application for a restaurant based on a process approach and modeling business processes as well as the use of standards for describing business processes. The implementation of the mobile application allowed automating business processes.