Business resilience in process management and productivity.
Abstract
The research aims to determine the incidence of business resilience in the management of processes and productivity of companies in Peru. It was methodologically based on a descriptive correlational type. Given that the significance is .627 being less than 0.05 (0.000 <0.05), the H1 or affirmative hypothesis is accepted and H0 or null is rejected, which indicates that business resilience has a favorable impact on the management of processes and productivity, being an opportunity for companies that have suffered losses, closures, layoffs, to take into account resilience as a cooperative ally of process management with the intention of enhancing the possibility of remaining in the market.