Trends in Six Sigma (SS) education and training: a bibliometric analysis.

  • Omar Celis-Gracia Universidad Autónoma de Ciudad Juárez
  • Jorge Luis García-Alcaraz Universidad Autónoma de Ciudad Juárez
  • Fabiola Hermosillo-Villalobos Universidad Autónoma de Ciudad Juárez
Keywords: education, training, Six Sigma, bibliometric analysis

Abstract

This paper presents a bibliometric review of 1545 documents identified in Scopus database and dealing with Six Sigma (SS) teaching and training in countries worldwide. VOSviewer and Bibliometrix software are used to analyze the documents. The results indicate that research on SS is very extensive, however, the importance of SS education and its impact on industry and society still needs to be further analyzed. It is concluded that SS should be further analyzed to help companies face the global challenges they present and contribute positively to the economic and social aspect.

References

Ahmed, A. A., Ahmed, S. I., & Atiyah, S. M. (2020). Impact of six sigma methodology and strategic thinking on operational performance of tourism operations. African Journal of Hospitality, Tourism and Leisure, 9(2), 1 – 17. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85083561256&partnerID=40&md5=a60d31de434e01363c7daf02ad7a5dc0

Albliwi, S., Antony, J., Lim, S. A. H., & van der Wiele, T. (2014). Critical failure factors of lean Six Sigma: A systematic literature review. International Journal of Quality and Reliability Management, 31(9), 1012 – 1030. https://doi.org/10.1108/IJQRM-09-2013-0147

Anand, G., Ward, P. T., Tatikonda, M. V, & Schilling, D. A. (2009). Dynamic capabilities through continuous improvement infrastructure. Journal of Operations Management, 27(6), 444 – 461. https://doi.org/10.1016/j.jom.2009.02.002

Antony, J. (2003). Design of Experiments for Engineers and Scientists. In Design of Experiments for Engineers and Scientists. Elsevier Ltd. https://doi.org/10.1016/B978-0-7506-4709-0.X5000-5

Antony, J. (2006). Six Sigma for Service Processes. Business Process Management Journal. https://doi.org/10.1108/14637150610657558

Antony, J., Ghadge, A., Ashby, S. A., & Cudney, E. A. (2018). Lean Six Sigma journey in a UK higher education institute: a case study. International Journal of Quality and Reliability Management, 35(2), 510 – 526. https://doi.org/10.1108/IJQRM-01-2017-0005

Antony, J., Kumar, M., & Madu, C. N. (2005). Six Sigma in Small‐ and Medium‐sized UK Manufacturing Enterprises. International Journal of Quality & Reliability Management. https://doi.org/10.1108/02656710510617265

Bagherian, A., Gershon, M., & Swarnakar, V. (2022). Role of employee training on Six Sigma implementation’s success: an empirical study. International Journal of Six Sigma and Competitive Advantage, 14(2), 247 – 278. https://doi.org/10.1504/ijssca.2022.124975

Cheng, J. L. (2012). Examining the Implementation of Six Sigma Training and Its Relationships with Job Satisfaction and Employee Morale. Asian Journal on Quality. https://doi.org/10.1108/15982681211237851

Choo, A. S., Linderman, K. W., & Schroeder, R. G. (2007). Method and context perspectives on learning and knowledge creation in quality management. Journal of Operations Management, 25(4), 918 – 931. https://doi.org/10.1016/j.jom.2006.08.002

Dahlgaard, J. J., & Dahlgaard-Park, S. M. (2006). Lean production, six sigma quality, TQM and company culture. TQM Magazine, 18(3), 263 – 281. https://doi.org/10.1108/09544780610659998

Dempsey, M., Brennan, A., & McAvoy, J. (2020). Barriers and waste in the research grant application process in higher education through a lean six sigma lens. NALANS: Journal of Narrative and Language Studies, 8(14), 1 – 14. https://doi.org/10.24425/mper.2020.134938

Fortunata, S. F. (2021). Integrasi Metode Six Sigma Ke Dalam Program Pembelajaran Teaching Factory Sebagai Upaya Peningkatan Mutu Peserta Didik Di Smkn 3 Malang. Jurnal Manajemen Pendidikan. https://doi.org/10.21009/jmp.v12i01.11099

Guttenberg, J. L. (2020). Group development model and Lean Six Sigma project team outcomes. International Journal of Lean Six Sigma, 11(4), 635 – 661. https://doi.org/10.1108/IJLSS-09-2018-0101

Harry, M. J. (1998). Six sigma: A breakthrough strategy for profitability. Quality Progress, 31(5), 60 – 64. https://www.scopus.com/inward/record.uri?eid=2-s2.0-0032072799&partnerID=40&md5=7e4410296bdefa029783224a2e3d8d4f

Henderson, K. M., & Evans, J. R. (2000). Successful implementation of Six Sigma: benchmarking General Electric Company. Benchmarking: An International Journal, 7(4), 260 – 282. https://doi.org/10.1108/14635770010378909

Hollingshed, M. (2021). Standardizing Six Sigma Green Belt Training: Identification of the Most Frequently Used Measure Phase DMAIC Tools. International Journal of Lean Six Sigma. https://doi.org/10.1108/ijlss-12-2020-0220

Hollingshed, M. (2022). Standardizing Six Sigma Green Belt training: identification of the most frequently used measure phase DMAIC tools. International Journal of Lean Six Sigma, 13(2), 276 – 294. https://doi.org/10.1108/IJLSS-12-2020-0220

Ibrahim, A., & Kumar, G. (2024). Selection of Industry 4.0 technologies for Lean Six Sigma integration using fuzzy DEMATEL approach. International Journal of Lean Six Sigma. https://doi.org/10.1108/IJLSS-05-2023-0090

Kane, V. E. (2020). Using Lean Six Sigma implied assumptions. TQM Journal, 32(6), 1561 – 1575. https://doi.org/10.1108/TQM-11-2019-0271

Karthi, S., Devadasan, S. R., & Murugesh, R. (2011). Integration of lean Six-Sigma with ISO 9001:2008 standard. International Journal of Lean Six Sigma, 2(4), 309 – 331. https://doi.org/10.1108/20401461111189416

Kowang, T. O., Peidi, L., Yew, L. K., Hee, O. C., Fei, G. C., & Kadir, B. (2022). Critical success factors for Lean Six Sigma in business school: A view from the lecturers. International Journal of Evaluation and Research in Education, 11(1), 280 – 289. https://doi.org/10.11591/ijere.v11i1.21813

Kwak, Y. H., & Anbari, F. T. (2006). Benefits, obstacles, and future of six sigma approach. Technovation, 26(5–6), 708 – 715. https://doi.org/10.1016/j.technovation.2004.10.003

Linderman, K., Schroeder, R. G., Zaheer, S., & Choo, A. S. (2003). Six Sigma: A goal-theoretic perspective. Journal of Operations Management, 21(2), 193 – 203. https://doi.org/10.1016/S0272-6963(02)00087-6

Marques, C., Lopes, N., Santos, G., Delgado, I., & Delgado, P. (2018). Improving operator evaluation skills for defect classification using training strategy supported by attribute agreement analysis. Measurement: Journal of the International Measurement Confederation, 119, 129 – 141. https://doi.org/10.1016/j.measurement.2018.01.034

Mueller, P. S., & Cross, J. A. (2020). Factors impacting individual Six Sigma adoption. International Journal of Lean Six Sigma, 11(1), 57 – 83. https://doi.org/10.1108/IJLSS-04-2018-0040

O’Brien, S. P. (2021). Facilitating rapid process improvement workshops: The self-study guide for lean leaders. In Facilitating Rapid Process Improvement Workshops: The Self-Study Guide for Lean Leaders. Taylor and Francis. https://doi.org/10.4324/9781003154907

Pacora, J., Flores, L., Rojas, J., Reyes, S., Cáceres, A., & Benavente, R. (2022). SME Productivity improve using six sigma and data mining tools. In L. P. M.M., T. J., P. A., & V. J.A.S. (Eds.), Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology (Vols. 2022-July). Latin American and Caribbean Consortium of Engineering Institutions. https://doi.org/10.18687/LACCEI2022.1.1.164

Pakdil, F. (2020). Six Sigma for Students: A Problem-Solving Methodology. In Six Sigma for Students: A Problem-Solving Methodology. Springer International Publishing. https://doi.org/10.1007/978-3-030-40709-4

Permana, A., Steven, E., & Purba, H. H. (2021). A Systematic Literature Review of Six Sigma Implementation’s Benefit to the Organization. Spektrum Industri. https://doi.org/10.12928/si.v19i2.19023

Ruwanpura, U. D. R. E., Perera, B. A. K. S., & Ranadewa, K. A. T. O. (2023). Lean Six Sigma Tools for Improving Administrative Processes in Different Sectors: A Systematic Review. World Construction Symposium, 1, 686 – 699. https://doi.org/10.31705/WCS.2023.56

Sabtu, S. H., Matore, M. E. M., & Maat, S. M. (2023). The Six Sigma Approach Improves Teacher Instruction Quality Through Quadruple Helix Model Expectations. International Journal of Academic Research in Business and Social Sciences. https://doi.org/10.6007/ijarbss/v13-i4/16679

Schmidt, A., Sousa-Zomer, T. T., Andrietta, J. M., & Cauchick-Miguel, P. A. (2018). Deploying Six Sigma Practices to General Electric Subsidiaries in a Developing Economy. International Journal of Quality & Reliability Management. https://doi.org/10.1108/ijqrm-09-2016-0155

Six sigma teams and training. (2017). In Six Sigma in Transactional and Service Environments. Taylor and Francis. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85122715769&partnerID=40&md5=90e1c181e56b45229c28ed95f6be2da5

Trakulsunti, Y., Antony, J., Jayaraman, R., & Tortorella, G. (2023). The application of operational excellence methodologies in logistics: a systematic review and directions for future research. Total Quality Management and Business Excellence, 34(5–6), 538 – 557. https://doi.org/10.1080/14783363.2022.2071695

van Eck, N. J., & Waltman, L. (2010). Software survey: VOSviewer, a computer program for bibliometric mapping. Scientometrics, 84(2), 523–538. https://doi.org/10.1007/s11192-009-0146-3

Varkey, P., Reller, M. K., & Resar, R. K. (2007). Basics of quality improvement in health care. Mayo Clinic Proceedings, 82(6), 735 – 739. https://doi.org/10.4065/82.6.735

Venkatesh, N., & Sumangala, C. (2018). Success of Manufacturing Industries – Role of Six Sigma. Matec Web of Conferences. https://doi.org/10.1051/matecconf/201814405002

Zhu, L.-F., Qian, W.-Y., Zhou, G., Yang, M., Lin, J.-J., Jin, J.-L., Dong, S.-J., Zhu, L.-H., & Chen, H.-X. (2020). Applying Lean Six Sigma to Reduce the Incidence of Unplanned Surgery Cancellation at a Large Comprehensive Tertiary Hospital in China. Inquiry (United States), 57. https://doi.org/10.1177/0046958020953997

Published
2024-05-01