Members' perspective on management accounting in credit unions in Riobamba, Ecuador

Abstract

The research focused on the opinion of credit union (COAC) members in Riobamba, Ecuador, about the possible adoption of management accounting and corporate governance practices. A mixed approach combining primary and secondary data sources was used. During the empirical phase, semi-structured interviews were conducted with all active COAC partners in April and May 2021. The findings revealed that partners are highly educated, but mostly lack experience in managerial or supervisory positions. Although information is provided to partners as required by regulations, most of them agree that management accounting should be adopted in Riobamba's COACs to improve understanding of results