Internal marketing and employee loyalty in the millennial generation.

  • Karen Gabriela Ixta Felipe Universidad Politécnica de Tulancingo
  • Gisela Yamín Gómez Mohedano Universidad Politécnica de Tulancingo
  • Héctor Eduardo Mendoza Espinoza Universidad Politécnica de Tulancingo
  • Gabriela Ortiz Cordero Universidad Politécnica de Tulancingo
Keywords: organizational climate, millennial generation, organizational loyalty, internal marketing, talent retention

Abstract

This study examines the job loyalty of millennial employees in relation to internal marketing practices within MSMEs in Pachuca. Through a quantitative statistical analysis involving 383 participants, normality and correlations between dimensions were assessed. The results reveal direct yet weak correlations, leading to the conclusion that these strategies have a limited impact on job loyalty.

Published
2026-09-01